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What types of file transfer protocols does Files.com support?

Files.com supports FTP, SFTP, and AS2 protocols for transferring files, enabling easy connections with external partners and systems.

How does Files.com ensure security and compliance?

Files.com employs a comprehensive Information Security Program, including encryption at-rest and in-transit, two-factor authentication, and compliance with standards such as HIPAA and GDPR.

What integrations are available with Files.com?

Files.com offers integrations with a variety of platforms including Microsoft Azure, Google Cloud, Box, Dropbox, and many others, allowing for streamlined workflows across different systems.

Can users automate file transfer processes without coding?

Yes, Files.com provides no-code automation features that allow users to manage file transfer processes easily without the need for writing scripts or code.

What is the maximum file size supported by Files.com?

Files.com supports file transfers of up to 5TB, making it suitable for handling large files efficiently.

Is there customer support available for Files.com users?

Yes, Files.com offers customer support and resources to assist users, ensuring they can effectively use the platform for their file transfer needs.

Q: How often does Files.Com experience outages?

A: Major outages are rare, occurring only a few times a year. Minor issues can happen more frequently.

Q: How long do Files.Com outages typically last?

A: Most outages are resolved within a few hours. Extended outages lasting more than a day are extremely rare.